Ministries/Departments of the Government sanction pension/family pension as per Central Civil Services (Pension) Rules, 1972 and send pension papers through Pay and Accounts Office and Central Pension Accounting
Press Information Bureau Government of India Ministry of Personnel, Public Grievances & Pensions 02-June-2014 15:31 IST Awareness Programme Under Pensioner’s Portal The Department of Pension and Pensioners Welfare,
Government mechanism available for redressal of pensioners grievances The pensioners grievances are registered and monitored through online Centralized Pension Grievance Redressal and Monitoring System (CPENGRAMS), a web based