Web Based Pensioner Portal to Facilitate Grievance Redressal of Pensioners, 17 Lakh Hits Received on the Portal
The Department of Pension & Pensioners’ Welfare has developed a web-based ‘Pensioners’ Portal’, under the National e-Governance Plan for dissemination of pension related information as well as registration of pensioners’ grievances online. Addressing the media during the National Editors Conference in the Capital, Mr. V. Narayanasamy, Minister of State in the Ministry of Personnel, Public Grievances and Pension and Minister of State in the Prime Minister’s Office stated that welfare of pensioners and their families is of utmost concern for the Government. The department has on date received 56836 pension grievances and Redressed 38822 cases. More than 17 lakh hits have been received on the pensioner portal.